Frequently Asked Questions

ORDER ISSUES

How much does shipping cost?

Please check the list with all countries and shipping rates here.

How can I track my order?

You'll get a tracking link in your email when we've printed your shipping label.

What's the delivery time?

We aim to deliver within 3 working days, depending on the destination.

Does Liberality ship to pick-up points?

Unfortunately this is not possible. We deliver to home and office addresses only.

How do I return items?

Please visit our return page for more info.

GENERAL

I still have questions, how can I reach Liberality?

You can go to our contact page or mail us: support@liberalityfashion.com.

Which certifications do Liberality products have?

We're proud to have sustainable and fair suppliers only. Find out more on our About Us page.

Any socials I can follow?

Yes! We love to welcome you on our instagram. Follow us @liberalityfashion.

PAYMENTS

Which payment methods does Liberality accept?

We accept payments by iDeal, Credit Card, PayPal, Bitcoin, Ethereum and Litecoin.

The payment doesn't proceed, what do I do?

I'm waiting on a refund how long will it take?

Refunds will take about 5 business days.

STILL HAVE ANY QUESTIONS?