Frequently Asked Questions

General

I still have questions, how can I reach Liberality?

You can go to our contact page or mail us: support@liberalityfashion.com.

Which certifications do Liberality products have?

We're proud to have sustainable and fair suppliers only. Find out more on our About Us page.

Any socials I can follow?

Yes! We love to welcome you on our instagram. Follow us @liberalityfashion.

How much does shipping cost?

Please check the list with all countries and shipping rates here.

How can I track my order?

You'll get a tracking link in your email when we've printed your shipping label.

What's the delivery time?

We aim to deliver within 3 working days, depending on the destination.

Does Liberality ship to pick-up points?

Unfortunately this is not possible. We deliver to home and office addresses only.

How do I return items?

Please visit our return page for more info.

Which payment methods does Liberality accept?

We accept payments by iDeal, Credit Card, PayPal, Bitcoin, Ethereum and Litecoin.

The payment doesn't proceed, what do I do?

Please contact us support@liberalityfashion.com.

I'm waiting on a refund how long will it take?

Refunds will take about 5 business days.